Medical Negligence: Know your rights

By Luther Celestino


Health care professionals may only be human, and humans do make mistakes, but when that mistake comes from a lack of judgement or concentration, it becomes medical negligence. If you, or in the event of your death those close to you, are affected by the consequences of medical negligence, you have the right to know how and why this was allowed to happen.

In some cases, it may be as simple as contacting the health care centre that your procedure took place at, and requesting the details of your procedure, how the problem that arose came about, and how it was dealt with at the time. You may also wish to speak to the specific health care professional that lead the procedure.

Doctors often blame themselves for not seeing an important and hidden issue sooner, or for not asking a particular question, or overlooking something, when examining the patient. In many cases they might feel extreme guilt and burden, which can lead to them convincing themselves there was no way they could have done anything differently, or could have made a difference, when often there was.

As careful as they are, doctors are only human, and lead the same lives as any of us do. That includes going through and dealing with the same type of personal issues that we might face, such as divorce or problems at home. These personal issues can often leak into their professional life and affect their performance from time to time, which can have far more disastrous repercussions that if a sales assistant or an accountant suffered the same emotional lapse.

When mistakes happen, people have a right to be upset. But most of the time a simple apology or explanation of what happened can satisfy that person and/or their family and friends. They can move on with their lives if they just understand what went wrong and the doctor shows their empathy for the pain they may have caused. But often doctors will go into denial and/or become defensive, resulting in the patient and/or their family and friends seeking comfort and resolve complaint and compensation procedures.




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